How long will it take for my order to reach me?

Here are some general guidelines for shipping times. Keep in mind that this is the amount of time it takes after you receive your shipping notice, not after the time you place your order.

• EMS: 5-14 days
• Air Mail: 7-10 days
• SAL: 7-45 days (varies greatly by country -- Brazil, Belgium and Italy are especially slow)
• Surface: 4-6 weeks (not recommended or insured by HLJ! Read more about this.)

For postal service shipping, customers in Asia can expect their packages at the lower end of these estimates, while customers in South America can take quite a bit longer. Also our experience shows that customers in Italy and Brazil should be prepared to wait up to double the above times for their packages.

Keep in mind that these times are the usual amount of time it takes and packages can be delayed for any number of reasons; for instance, fastidious attention to international shipments due to terrorism concerns may significantly delay parcels to North America. Because such delays are out of our control, please do not contact us about your package being delayed until at least double the maximum amount of time shown above has passed. If you have waited that long, and you still have no package, please follow the instructions on our missing package page.